At Clearance Bikes, we strive to provide low prices and comprehensive guarantees on all of our bikes and components
Each of our products come with a 12-month guarantee! Please note that this warranty only applies to the original purchaser. It cannot be transferred to another person. You may have other legal rights which are not affected by this warranty.
Limited Lifetime Frame Warranty
All of our products are guaranteed for 12 months. We will provide a replacement part free of charge if any part on the bike develops a fault against manufacturing defects (defined as a defect in materials or workmanship as delivered with the product).
Should your bike's frame need replacing under warranty it may not always be possible to replace the frame with one of the exact colour and year. If this is the case, your frame will be replaced with the nearest colour match available and with a frame of the same year or later. If the frame you originally purchased is no longer manufactured and cannot be replaced with a frame of the same design, you will be offered a functionally similar, more modern, or equivalent frame.
For frame replacement under the limited warranty, please contact sales@clearancebikes.co.uk. Please make sure you have your original receipt available. Please note that the fork is not part of the frame and that frames must be returned for inspection at the customer's expense.
Useful Life Cycle
Every bicycle or component purchased from Clearance Bikes has a useful life cycle. The useful life cycle as defined in this Warranty is not the same as the warranty period and depends on the type of bike, the purpose it is used for, the care it receives and the riding/environmental conditions. Use of the bike for competitions, jumping, downhill or training for such activities or events, riding the bike in severe climates or conditions as well as operating with heavy loads can significantly shorten the useful life cycle of the product. Any of the conditions above may result in an eventual and unpredictable failure that is not covered by this warranty.
Regular servicing is important to the health of your bike. Depending on the use, the bike and frameset should be checked for indications of potential problems, abuse or inappropriate use at least once a year. These are necessary safety checks that may help prevent accidents and prolong the product life cycle.
Exclusions
The above warranty or implied warranty does not cover:
Normal wear and tear on parts such as tyres, tubes, chains, brakes, seats, grips, cables, chainrings, and cassettes in situations where there are no assembly or material defects.
Modifications from the original condition.
Use of the bicycle for abnormal, competition, and/or commercial activities or for purposes other than those for which the bicycle was designed. This includes as a courier or delivery rider.
Paint finish and decal damage resulting from taking part in competitions, jumping, and downhill and/or training for such activities or events as a result of exposing the bike to, or riding the bike in severe conditions or climates.
Damage caused by failing to follow instructions contained in the owner's manual.